Car rental agency
Aeropuerto de Alicante, 03195 L'Altet, Alicante, Spain
Goldcar is a car rental agency conveniently located at Alicante Airport, making it an ideal choice for travellers arriving in the Costa Blanca region. With extended daily hours from 7:30 AM to 11 PM, the desk is accessible throughout your travel day, whether you're catching an early flight or arriving late. The rental process is designed to be straightforward, allowing you to collect your vehicle quickly and start exploring the beautiful Alicante area and beyond.
Travellers consistently praise the professionalism and friendliness of the staff, as well as the quality and cleanliness of the vehicles. Whether you're planning a coastal road trip, exploring inland towns, or simply need convenient ground transportation during your stay, Goldcar provides a reliable option for self-drive exploration.
Aeropuerto de Alicante, 03195 L'Altet, Alicante, Spain
★★★★★“I had an excellent experience with this car rental company from start to finish. The vehicle collection process was quick, efficient, and handled by friendly, professional staff who clearly explained everything. The car was clean, well-maintained, and exactly as described. Throughout the rental period, everything went smoothly, and the vehicle performed perfectly. Returning the car was just as easy as collecting it, with a fast and hassle-free handover process. Overall, the entire experience exceeded my expectations. The excellent customer service, straightforward procedures, and quality vehicle made the rental stress-free and enjoyable. I would definitely use this company again and highly recommend them to others.”
★★★★★“Only given 4 starts due to a few niggles that if sorted would make the experience 5*. Checking in at their airport desk took longer than it should have done. If they made it clear with improved signage that every customer needs a ticket and you'll be called forward when it's your turn would improve this. Too many people turning up and getting seen the second a desk is free as the staff wouldn't direct them to the tablet to register while those with tickets are left waiting, and in ours and a few others case, this was over 40mins. We were instructed at collection that we needed to collect the car on the 2nd floor and return the car to the 3rd floor at the end, so found a space, emptied the car only to then find out it was in fact the 2nd floor we were required to return the car. We had a brand new Peugeot 208 Hybrid for 3 days, which was fantastic, clean and incredibly efficient for a petrol car, so really happy, although we were told it was limited to 120km per day and a €0.25km excess mileage charge for every km over this. My rental voucher from the supplier clearly stated 300km per day which was why we booked with Goldcar. However, I took the risk and returned having covered 550km and no excess charge was made. Returning was easy (when we found the right place) as a member of staff walked around the car, checked the fuel and asked me to sign to confirm everything was correct. No issues found and all moneies were returned to my credit card within 24hrs. To add, I took out my own excess protection insurance for just £6, when I advised the agent at collection of this, there was no hard upsell of add-ons, which made the whole process quicker and easier. It was simply a case of paying the security deposit by credit card as per the booking conditions and all was good. Definitely a better over all experience compared to OK Mobility in the same airport.”
★★★★★“Easy to pick up. The reception desk could be a little complex as it's not apparent there are 2 sides in use. The screen detailing the number system hadn't been reset on my arrival but was sorted later.”
★★★★★“I'd like to share my experience. Overall, I'm satisfied with the company's service; you can rent a car very affordably. I'd also like to confirm that the insurance you can get through Booking is effective. However, for safety and to avoid problems, I strongly recommend checking the entire car for scratches and other defects when you receive the keys. I personally received a car with very few marks on the damage report, but upon inspection, numerous defects were discovered. I called a service representative who documented the damage, but when I returned the car, it turned out that he hadn't documented all the damage. Therefore, I recommend calling a service representative in such situations to document and photograph the damage together. You'll avoid many problems. My deposit for the car was refunded immediately, and they charged me a deductible for a defect that had already occurred.”
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Goldcar is open daily from 7:30 AM to 11 PM, seven days a week. This extended schedule accommodates early morning and late evening flights.
The pick-up process is designed to be quick and efficient. Arrive with your booking details and ID, grab a queue ticket, and staff will guide you through the vehicle handover and explain everything you need to know.
Yes, insurance options are available through third-party booking platforms. It's recommended to secure coverage before arrival to protect yourself during your rental period.
Inspect the entire vehicle for any existing scratches, dents, or damage before accepting the keys. Document any marks you find to avoid disputes when returning the car.